Worldwide Service Since 1967
About Us
Who We Are
Empire Tracing is one of Canada’s oldest skip tracing firms, in continuous operation since 1967 (over 55 years). We have a proven success rate in finding your missing persons: heirs, unknown heirs, defendants, witnesses, beneficiaries, pension plan members, insureds, property owners, stockholders, class action recipients, lost clients, estate recipients, skips, and debtors on a worldwide basis.
What We Do
Empire Tracing offers proven expertise in searches for individuals of all backgrounds. Our unique approach pairs electronic tracing techniques with in-house physical records and a team of experienced tracing experts, each with their confidential contacts and tracing methods. Our team has over 70 years of combined tracing experience, and we will exhaust every possible lead in the search for your skip.
No Find - No Fee Policy
Empire Tracing is pleased to offer our unique No Find – No Fee policy. Simply put, if we do not find your subject and you do not require a written report, we do not charge you. This policy allows our clients to list their files with Empire without concern for the cost of an unsuccessful locate.
Confidentiality
Empire Tracing Ltd. considers our client’s privacy to be paramount to our success as a business. Therefore, we believe all correspondence, communication, documents, data, or other information provided by our clients to be strictly confidential, and as such will not discuss or distribute any information to any individual, entity, or party outside of Empire without written permission from our clients or intended clients with regards to any of our skip tracing services. Empire may discuss details with agents for process serving, as necessary.
We treat all inquiries with discretion and ensure your anonymity is protected at every stage of our investigations. Our employees are not given client information, only relevant to the search. No client information is communicated to your subject without your prior approval. Our offices are located in a complex with 24-hour security, and we maintain both external and local (onsight) alarm/monitoring systems. All paper files are under double lock and key; any electronic files are manually secured. Rest assured – your business is safe with us.
Guarantee
We guarantee that the information we provide is accurate, or there will be no charge. In the unlikely event that the subject is not at the address we provided, simply contact us within 10 days of the information being provided, and we will re-verify the information at no extra cost.
Initiate A Trace
Empire Tracing provides several options for initiating a trace. You may email us, fill out our online form, complete our fillable pdf, and email or fax it to our office or you may call us directly on our toll-free number. Please note that Empire Tracing works for corporations, law firms, banks, insurance agencies, government agencies, and other corporate entities. If you require our services as a private citizen, please have your lawyer contact us to initiate service.
Fees
We provide simple, flat-rate fees for Canada-Wide and International searches. A large part of our success is due to our No Find – No Fee policy; we do not charge unless we find your person. This policy allows our customers to initiate searches without being concerned about up-front listing fees or hidden costs.
Our detailed Fee Schedule is available upon request.
If we are unsuccessful in our search, we can provide a report detailing our efforts to find the subject for a fee. This cost will be clearly stated when a file is listed, and the customer can choose to request a report at their discretion.
Please note any files canceled before the agreed-upon handling period will be subject to a cancellation fee. Confirmation of information is considered a successful location. We cannot guarantee where a person will be.
Empire Tracing offers Process Serving in the Vancouver, Edmonton, and Calgary areas. Rates are included in our fee schedule.
Please inquire about our Legal Aid rates for applicable files
Fees start at $250.
Use Cases
01
Missing Property Owners or Tenants
Empire Tracing has a proven track record for locating individuals who own or rent a property with outstanding fees such as Strata fees, property taxes, unpaid rent, damages to rental units, and tenancy disputes. In one such case, we could locate the property owner in Whistler. The owner had several thousand dollars of outstanding taxes and fees and practiced law in South Africa.
02
Debtors, Creditors & Judgment Recipients
Whether you’re looking to speak with a debtor, issue garnishments, or serve legal papers, Empire Tracing is the answer. We are one of the leading Canadian tracing agencies with relationships with several government agencies, law firms, and other entities managing debt. We will help you locate the subject and/or determine their place of work to issue garnishments.
03
Estates, Trusts & Pensions
Empire Tracing routinely works with trust managers, pension managers, estate lawyers, and executors to locate lost and unnamed beneficiaries or family members requiring notice. We’ve proven effective in finding these individuals, even in cases where the available information is decades out of date. Our library of in-house records dating back to the late 1800s allows us to be uniquely successful in these cases.
04
Civil, Provincial, & Federal Court
Whether you represent a plaintiff or defendant, Empire Tracing can be your go-to firm for locating missing plaintiffs, defendants, or key witnesses. Our 10-day and 2-day search options allow us to meet any deadline, and we are often called to find vital witnesses to make a statement or appear in court with very little notice.
FAQ'S
Frequently Asked Questions
Do you only skip trace in BC or Canada?
Empire Tracing locates skips, debtors, heirs, beneficiaries, witnesses, and any other type of missing person worldwide! We are not limited to Canadian skip tracing; we are an International tracing agency.
Is there a listing fee if we re-list?
Empire Tracing Ltd. does not charge any listing fees. However, if we are unsuccessful, we encourage our clients to re-list to keep working with our established leads.
How many people work on our file?
As we have an entire office, we can have as many as 5 or 6 people work on a single file – we put everything that we have into our searches! Each skip tracer has a unique set of skills and resources that aid in the investigation – we believe we work best as a team. Additionally, we don’t get paid unless we find the individual in question, giving us a real incentive to find your person.
What does “We track them down or you don’t pay” actually mean?
We guarantee an address where the subject can be found. When we locate the subject, we then contact you with the information and bill you at that time. If we are unsuccessful, we do not submit a bill. All files are subject to a fee for early cancellations.
How long will my search take?
We like to work on a search for an exclusive three-month period. We do not hold information for the 90-days, and we submit the results as soon as they are available to our firm. Sometimes, it takes longer depending on your provided information and other factors.
We offer the following time frames, all on a flat-fee basis, depending on your needs:
Immediate Search (results in 2 days or less)
Rush Search (results in 10 days or less)
Priority Search (results in 30 days or less)
Standard Search (results in 60 days or less)
Regular Search (results in 90 days or less)
What if there is a problem with the information you provide?
Our information is guaranteed for 10 business days. If our information is confirmed as incorrect within this period, Empire Tracing will refund the customer or cancel the invoice as needed.
What if I don’t have very much information on the person I am looking for?
Empire Tracing Ltd. has been in the tracing business for over 55 years because we can work with files that other firms have been unsuccessful. We can work with minimal information. The more information, the better; however, we perform locates on just a name or an alias. Give us a call, and let’s discuss.
Does your fee include disbursements?
Yes, the only additional charges are the applicable taxes. We do not charge a listing fee; however, you allow us the exclusive right to the file, and early cancellations are subject to a cancellation fee.
Does your skip tracing fee include process serving?
No, the fee for process serving is separate and is outlined in our fee schedule. However, we will be happy to provide an estimate once located.
If you have any questions you do not see above, please feel free to contact us by email or phone!
Let's Get Connected
OUR LOCATION
Empire Tracing Ltd. 1270 – 21331 Gordon Way Richmond, BC V6W 1J9
CONTACT US
EMAIL US
Request For Skip Tracing to Solve Your Problems
Empire Tracing Ltd. will not sell or distribute client information to third parties. Empire Tracing Ltd. considers all correspondence, communication, documents, data, etc., received from its clients or prospective clients as strictly confidential.
