Empire Tracing

What does "We track them down or you don’t pay" actually mean?

We guarantee an address where the subject can be served. When we locate the subject we then contact you with the information and bill you at that time. If we are unsuccessful we do not submit a bill.

How long will my search take?

We like to work on a search for an exclusive three-month period.
Usually you can expect results with a week to two weeks on most files. Sometimes it does take longer depending on the information you have provided and other factors.
We do offer an Immediate Search ($1,365.00 results in 48 hours or less), a Rush Search ($780.00 results in 10 days or less) and a Priority Search ($585.00 results in 30 days or less).

The difference between these searches and our Regular Search ($195 results in 90 days or less) is that our disbursements are slightly higher, we put more people on the file and they focus solely on that search. Therefore, there is a better chance to locate in a timelier fashion.

Once again, all our fees are only payable upon the susseccful locate of your subject.

Some tracing firms have lower rates. Why use Empire Tracing?

We accept each file on an individual basis. Our professionals have a wide array of techniques and resources at their disposal. Most cheaper tracing firms simply have some sort of database they have access to which is often outdated and if your subject is not in that database, they are unable to provide results. We have been in business for over forty years and have provided results for thousands of law firms, government agencies, insurance adjusters and financial institutions over the years. We confirm the information we provide in a variety of ways to make sure the subject is where we say they are.

We guarantee an address where the person can be served.

What if there is a problem with the information you provide?

We guarantee that the information we provide is accurate or there is no charge. If the subject is not at the address we provided, simply contact us within a reasonable time and we will recheck the information at no extra cost. If the search isn’t right we will make it right or we will refund your money.

What if I don’t have very much information on the person I am looking for?

Searches with very little information are more difficult but we charge nothing if we fail. We do like to have at least a name and a last known address but we have been successful with less information than that. You risk nothing by using us.

Does your fee include disbursements?

Yes, the only additional charges are the applicable taxes, which in this case is the 5% GST.

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